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villaluxologofinal

Copyright 2020. All rights reserved by VillaLuxo Alvor

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FREQUENTLY ASKED QUESTIONS

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FAQ

Find answers to your questions

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AC & Heating

In every room and the common area

There's airconditioning & heating in the kitchen, living room, and in all the 4 rooms.

You can choose the temperature via the remote control.

In order to save the environment, please make sure to turn it off once you left the villa.

 

 

How to get to VillaLuxo?

Car rental or Uber

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If you come by plane, fly to Faro or Lisbon.

Distance from Faro Airport: 74 km (51 minutes)

Distance from Lisbon Airport: 276 (2h 27 minutes)

 

In order to have the best experience & save time, we recommend renting a car at the airport or move by uber. 

 

Alternative options:

Next train station: Portimao (10 mins by uber/taxi)

The next bus station is 5 minutes away (by uber/taxi)

 

If you would like to book an airport transfer or need assistance with renting a car, you can contact me once you booked your stay.

 

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Cots & chairs

We want the best for your baby

On request, we are going to organize baby cots & chairs for a fee of 75€.

Please select the option "baby cot" upon booking.

 

Check-in & -out

from 4 pm  |  to 4 pm

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Check-in: from 4 pm on

Check-out: Up to 12 pm

 

Cleaning

Once a week​ & before and after every stay

The villa is being cleaned once a week & before and after every stay. The weekly cleaning also includes washing the bed linen & towels.

 

COVID-19 measurements:

In order to provide our beloved guests with a save stay, we desinfect the entire villa before and after every stay and leave 1 day free  in between every booking.

 

 

Essentials

We've got you covered! 

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  • Towels
  • Bedding & linen
  • Shampoo & soap
  • Hairdryer
  • Toilet paper
  • First aid kit
  • Air conditioning & heating
  • Indoor fireplace
  • Detergents & dishwashing tablets

 

Supermarkets & Co.

Within 10 minutes reach

shopping

Supermarket (Spar): 2.7 km

 

Restaurants:

Miss Pasta: 1.9 km 

Canico (beachfront): 2 km 

Restaurante Por Do Sol: 1.7 km

 

Medical facilities:

Pharmacy (Farmacia Alvor): 3.2 km

Physician (Hospital Particular do Algarve): 2.6 km

 

Shopping centres:

CC Continente de Portimão: 3.9 km

Portimão Retail Center: 4.7 km

Aqua Portimão Shopping Centre: 5 km

 

 

 

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Event Planning

From birthdays to honeymoons and more

We would be excited to host your event at VillaLuxo.

Please contact us in advance so we can work on your ideas, be it a romantic candlelight dinners, birthday cakes, or flower arrangements.

 

Keep in mind that parties are not allowed and the maximum amount of guests is 10 during the daytime, and 8 at night excluding babies. As our villa is located in a very quiet neighborhood, please keep the night rest at 10 pm.

Laundry

There's a washing machine!

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Besides the weekly cleaning which includes washing the bedding and towels, you can also use the washing machine to wash your your own clothes.

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Alarm system

Your safety is important to us

In order to provide you with the safest experience possible, we will provide you with an alarm system as well as safety doors and windows. 

 

We also have a safe in the villa.

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Smoking

Forbidden inside the villa

Smoking is strictly forbidden in the entire villa. 

 

In case you smoke, please only smoke outside in the garden or on the balcony, not inside.

 

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Cancellations 

Refund policy

For all Covid-19 related booking cancellations, we offer a 100% money-back guarantee in case you cancel at least 14 days in advance.

 

If you cancel up to 24 hours in advance, you'll receive a a voucher worth the full booking amount, valid for all bookings from October to May.

Any questions left?

Feel free to contact us!

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